BCH Response to Covid-19 (5th January 2021)
Following the Prime Minister’s announcement on Monday evening, and in the interests of both our staff and customers, we shall be offering a limited service with respect to site based surveys and appraisals until further notice.
We will still be operating from our homes, as per the advice, during our normal business hours of 9-5 pm.
We can continue to provide you with quotes, take instructions and answer any questions regarding reinstatement cost assessments that you may have. In the event that a site based survey may not be suitable at the moment, if you would be interested in a remote assessment, to be ratified during a follow up site-based assessment, please call to discuss.
With respect to visits, we have decided to operate on a case by case basis to ensure that we are minimising any potential risk to both our staff and our customers. With every quote or case instructed we will carry out a risk assessment to determine if it is ok to visit and will discuss with you strategies if it’s found that we cannot visit at this moment in time.
In addition, we will be using this time to complete outstanding reports and further improve our robust assessment methodology.
We wish you and your families all the best through the challenging times ahead.
Martyn Barrett, Lorna Harrington & Mark Briggs.
Directors of BCH